At okta, your privacy is not an afterthought. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have over it. We've written it to be clear and readable — not buried in legal language that nobody actually gets through.
okta does not sell your personal data. We collect only what we need to operate your account, process payments, and keep the platform secure. Nothing more.
Create Secure AccountThese six principles guide how okta handles your personal data. The full policy details follow below — please read everything carefully.
okta collects only the personal data that is genuinely necessary to operate your account, process transactions, and comply with legal obligations. We don't collect data for the sake of it.
Your data is stored on secure servers with encryption at rest and in transit. okta applies industry-standard security measures to protect your personal information from unauthorised access.
okta does not sell, rent, or trade your personal data to third parties for marketing purposes. Your information is used only to operate and improve the okta platform and to meet our legal obligations.
This Privacy Policy tells you exactly what data we collect and why. There are no hidden data practices at okta. If we change how we handle your data, we'll notify you and update this policy.
You have the right to access, correct, and request deletion of your personal data. okta makes it straightforward to exercise these rights — contact support and we'll handle your request promptly.
okta retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Data that is no longer needed is securely deleted.
This Privacy Policy applies to all personal data collected by okta through the okta.onl website, mobile application, and any related services. By registering an account or using the okta platform, you acknowledge that you have read and understood this policy. If you have questions, contact us at [email protected].
okta is committed to protecting the privacy of every player who uses the platform. This Privacy Policy explains how okta collects, uses, stores, and shares your personal data when you register an account, make deposits or withdrawals, place bets, play casino games, or interact with any part of the okta platform.
We understand that handing over personal information requires trust. At okta, that trust is something we take seriously. We collect only what we need, we protect it properly, and we're transparent about how it's used. This policy is written in plain language because we believe you deserve to understand exactly what happens with your data — not just that something happens.
This policy should be read alongside okta's Terms and Conditions and Responsible Gaming policy, both of which form part of your overall agreement with okta.
okta collects personal data in several categories depending on how you interact with the platform. The table below summarises the main types of data we collect and why.
| Data Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Account registration, age verification, KYC compliance |
| Contact Data | Email address, phone number, residential address | Account communication, support, verification |
| Financial Data | Payment method details, transaction history, deposit and withdrawal records | Payment processing, fraud prevention, financial compliance |
| Technical Data | IP address, device type, browser type, operating system | Platform security, fraud detection, technical support |
| Usage Data | Pages visited, games played, bets placed, session duration | Platform improvement, responsible gaming monitoring |
| Communications Data | Support chat logs, email correspondence | Customer support, dispute resolution, quality assurance |
| Marketing Preferences | Opt-in/opt-out status, preferred communication channels | Sending relevant promotions and offers where consented |
okta does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where strictly required by responsible gaming obligations — for example, if you voluntarily disclose a gambling-related concern when requesting self-exclusion.
okta collects personal data through the following means:
Most of the data okta holds about you is provided directly by you. This happens when you register an account, complete identity verification, make a deposit or withdrawal, contact customer support, or respond to a survey or promotion. The information you provide at these points forms the core of your okta profile.
When you use the okta platform, certain technical data is collected automatically. This includes your IP address, device identifiers, browser type, and session activity. This data is collected through cookies, server logs, and similar tracking technologies. It helps okta keep the platform secure, detect unusual activity, and understand how players use the site so we can improve it.
okta may receive data about you from third-party sources in limited circumstances. These include identity verification providers who help us confirm your age and identity, payment processors who facilitate your deposits and withdrawals, and fraud prevention services that help us protect the platform. Data received from these sources is used only for the purposes for which it was shared.
okta uses your personal data for the following purposes:
okta will only send you promotional emails or SMS messages if you have opted in to receive them. You can withdraw your consent at any time by updating your communication preferences in your account settings or by contacting support.
okta processes your personal data on one or more of the following legal bases, depending on the specific purpose:
okta does not sell your personal data to third parties. We share your data only in the following limited circumstances:
okta works with carefully selected third-party service providers who assist in operating the platform. These include payment processors, identity verification providers, cloud hosting providers, customer support software providers, and fraud prevention services. These providers are permitted to use your data only to perform services on okta's behalf and are contractually required to protect it.
okta may disclose your personal data to regulatory authorities, law enforcement agencies, or other government bodies where required to do so by law, court order, or regulatory obligation. This includes disclosures required under anti-money laundering legislation.
In the event that okta undergoes a merger, acquisition, or sale of assets, your personal data may be transferred to the relevant third party as part of that transaction. You will be notified of any such transfer and the privacy implications before it takes effect.
okta will never sell your personal data to advertisers, data brokers, or any other commercial third party. Your data is used to run your account and keep the platform safe — nothing else.
okta retains your personal data for as long as your account is active and for a period after account closure as required by applicable law and regulation. In most cases, financial and identity records are retained for a minimum of five years following account closure to comply with anti-money laundering and financial record-keeping obligations.
Data that is no longer required for any legal or operational purpose is securely deleted or anonymised. If you request deletion of your account and data, okta will process your request subject to any overriding legal retention obligations. We will inform you of any data we are required to retain and the reason for doing so.
okta takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration. These measures include:
While okta takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — please use a strong, unique password for your okta account and never share your login credentials with anyone.
If you believe your okta account has been accessed without your authorisation, contact support immediately at [email protected]. We will investigate and take appropriate action as quickly as possible.
okta uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device when you visit the okta website. They help us remember your preferences, keep you logged in, and understand how you use the platform.
You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. Note that disabling essential cookies will affect the functionality of the okta platform. For analytics and functional cookies, you can manage your preferences through the cookie settings panel on the okta website.
As an okta player, you have a number of rights in relation to your personal data. These rights are set out below. To exercise any of these rights, contact okta's support team at [email protected]. We will respond to all valid requests within 30 days.
Request a copy of the personal data okta holds about you.
Request correction of inaccurate or incomplete personal data.
Request deletion of your personal data, subject to legal retention obligations.
Request that okta restricts processing of your data in certain circumstances.
Request a copy of your data in a structured, machine-readable format.
Object to processing of your data based on legitimate interests, including direct marketing.
Withdraw consent for any processing based on consent, such as marketing emails.
Lodge a complaint with the relevant data protection authority if you believe your rights have been violated.
The okta platform is strictly for adults aged 18 and above. okta does not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has registered an account or provided personal data, we will immediately close the account and delete the associated data. If you believe a minor has registered at okta, please contact us at [email protected] immediately.
okta operates internationally and your personal data may be transferred to and processed in countries outside of Bangladesh. Where such transfers occur, okta ensures that appropriate safeguards are in place to protect your data in accordance with applicable data protection standards. These safeguards may include contractual clauses, data processing agreements, or transfers to countries that provide an adequate level of data protection.
By using the okta platform, you acknowledge that your data may be transferred internationally as described in this section. If you have questions about international data transfers, contact us at [email protected].
okta may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, we will notify registered players via email or an in-platform notification. The updated policy will be published on this page with a revised effective date.
We encourage you to review this Privacy Policy periodically. Continued use of the okta platform after the effective date of any changes constitutes your acceptance of the updated policy. If you do not agree with any changes, please stop using the platform and contact support to close your account.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way okta handles your personal data, please get in touch. Our support team is available 24 hours a day, 7 days a week and will do their best to help.
Email: [email protected] — Please include "Privacy Request" in the subject line so we can route your enquiry to the right team. We aim to respond to all privacy-related requests within 30 days.
For information about your rights as a player, please also review okta's Terms and Conditions. For responsible gaming support, visit the Responsible Gaming page.
Now you know exactly how okta handles your data. Register today and enjoy sports betting, casino games, and exclusive promotions on a platform that puts your privacy first.
18+ only. Please bet responsibly. See Responsible Gaming for support tools and self-exclusion options.