okta Terms and Conditions — Know Before You Play

1. General Terms

These Terms and Conditions ("Terms") govern the relationship between okta ("we", "us", "the platform") and any individual ("you", "the player", "the user") who accesses or uses the okta website, mobile application, or any related services. By registering an account or using any feature of the okta platform, you confirm that you have read, understood, and agreed to be bound by these Terms in full.

okta reserves the right to update or amend these Terms at any time. When changes are made, the updated Terms will be published on this page with a revised effective date. It is your responsibility to check this page periodically. Continued use of okta after any changes are published constitutes your acceptance of the updated Terms.

These Terms should be read alongside okta's Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and okta.

2. Eligibility

To register and use the okta platform, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age at the time of registration.
• You must be a natural person — corporate entities may not register as players.
• You must not be a resident of any jurisdiction where online betting is prohibited by law.
• You must not be an employee, contractor, or immediate family member of an employee or contractor of okta.
• You must not have been previously excluded or banned from the okta platform.

okta reserves the right to request proof of age and identity at any time. If a player is found to have registered while underage, their account will be immediately closed, all winnings will be forfeited, and any deposits will be returned minus any amounts already wagered.

3. Account Registration

Each player is permitted to hold one account at okta. Creating multiple accounts — whether under the same name, different names, or using different contact details — is strictly prohibited. If okta identifies duplicate accounts, all associated accounts will be suspended, balances will be frozen pending investigation, and bonuses will be forfeited.

3.1 Account Information

You must provide accurate, complete, and up-to-date information when registering your okta account. This includes your full legal name, date of birth, residential address, email address, and phone number. You are responsible for keeping this information current. okta may request updated documentation at any time to verify your details.

3.2 Account Security

You are solely responsible for maintaining the confidentiality of your okta login credentials. You must not share your username or password with any other person. okta will never ask you for your password. If you believe your account has been accessed without your authorisation, you must contact okta support immediately. okta accepts no liability for losses resulting from unauthorised account access where the player has failed to take reasonable steps to protect their credentials.

3.3 Account Verification (KYC)

okta is required to verify the identity of its players as part of its compliance obligations. You may be asked to provide one or more of the following documents: a government-issued photo ID (national ID card, passport, or driving licence), proof of address (utility bill or bank statement dated within the last three months), and proof of payment method. Failure to provide requested documentation within a reasonable timeframe may result in account restrictions or closure.

4. Deposits

okta accepts deposits in Bangladeshi Taka (BDT) via a range of local payment methods. Deposits are generally processed instantly and credited to your okta account balance without delay. The minimum deposit amount is stated on the cashier page and may vary by payment method.

• All deposits must be made from a payment method registered in your own name. okta does not accept deposits from third-party payment sources.
• okta does not charge fees on deposits, though your payment provider may apply their own charges.
• Deposits made in error cannot always be reversed. Contact support immediately if you believe a deposit was made incorrectly.
• okta reserves the right to refuse or reverse a deposit if it is associated with fraudulent activity or a chargeback history.

5. Withdrawals

You may request a withdrawal of your available balance at any time, subject to the conditions set out in this section. Withdrawals at okta are processed to the same payment method used for your most recent deposit wherever possible.

5.1 Processing Times

okta aims to process withdrawal requests promptly. Standard processing times are as follows: e-wallet withdrawals are typically processed within 24 hours; bank transfer withdrawals may take 1–3 business days. These timeframes begin once your identity verification is complete and your withdrawal request has passed okta's standard security checks.

5.2 Withdrawal Conditions

• You must complete identity verification before your first withdrawal can be processed.
• The minimum withdrawal amount is stated on the cashier page.
• Bonus funds cannot be withdrawn until all applicable wagering requirements have been met.
• okta reserves the right to request additional documentation before processing large withdrawals.
• Withdrawals will only be sent to accounts or payment methods in your own name.

6. Bonuses and Promotions

okta offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms stated on the relevant offer page, as well as the general bonus conditions set out here. By claiming any bonus at okta, you agree to the applicable terms.

6.1 Wagering Requirements

Most bonuses at okta are subject to wagering requirements, which means you must wager the bonus amount (and in some cases the deposit amount) a specified number of times before the bonus or any winnings derived from it can be withdrawn. The wagering requirement for each bonus is clearly stated on the offer page.

6.2 Bonus Eligibility

• Welcome bonuses are available to new players only and can be claimed once per household or IP address.
• Players who have self-excluded or set deposit limits may not be eligible for certain promotions.
• okta reserves the right to withdraw any bonus offer at any time without prior notice.
• Bonuses obtained through fraudulent means will be forfeited and the account may be closed.
• okta may set maximum bet limits that apply when playing with bonus funds.

6.3 Bonus Expiry

All bonuses at okta have an expiry period, which is stated on the relevant offer page. If wagering requirements are not completed within the stated timeframe, the bonus and any associated winnings will be removed from your account automatically.

7. Betting Rules

All bets placed at okta are subject to the specific rules applicable to the relevant sport or event, as well as the general betting rules set out here. okta's trading team sets and manages odds across all markets, and their decisions on settlement are final.

7.1 Bet Acceptance

okta reserves the right to refuse or limit any bet at its discretion, without being required to provide a reason. Bets are not confirmed until you receive a bet confirmation reference. In the event of a technical error during bet placement, okta reserves the right to void the affected bet.

7.2 Bet Settlement

Bets are settled based on the official result of the relevant event as determined by the relevant governing body. In the event of a dispute regarding the result of an event, okta's decision — made in good faith based on available information — is final. If an event is abandoned or postponed, bets will be settled in accordance with okta's specific rules for that sport.

7.3 Obvious Errors

If odds are published in error — for example, due to a technical fault or human error — okta reserves the right to void bets placed at those odds, even after the event has concluded. okta will make reasonable efforts to identify and correct pricing errors promptly.

7.4 Maximum Winnings

okta applies maximum payout limits per bet and per day. These limits vary by sport and market and are stated in the relevant sport-specific rules. Bets that would result in winnings exceeding the applicable limit may be reduced or refused.

8. Casino Games

okta's casino offering includes slots, live dealer games, and okta original titles including Deuces Wild, Circle, Mines Gold, and Rise of Apollo. All casino games use certified random number generation to ensure fair and unpredictable outcomes.

• Return-to-player (RTP) rates for casino games are available on the relevant game information pages.
• In the event of a disconnection during a casino game, the round will be completed automatically where technically possible. If the round cannot be completed, the bet will be voided and the stake returned.
• Casino game results are final once a round is completed. okta cannot reverse completed game rounds.
• Bonus funds may be restricted to certain games. Check the applicable bonus terms before playing.

9. Responsible Gaming

okta is committed to promoting responsible gaming. The platform provides a range of tools to help players manage their betting activity and stay in control. These tools are available in the responsible gaming section of your account settings.

• Deposit Limits: Set daily, weekly, or monthly limits on how much you can deposit.
• Loss Limits: Set limits on how much you can lose within a given period.
• Session Time Reminders: Receive notifications after a set period of play.
• Reality Checks: Regular pop-up reminders showing your session duration and net result.
• Self-Exclusion: Temporarily or permanently exclude yourself from the okta platform.

If you are concerned about your gambling behaviour, or that of someone you know, please visit okta's Responsible Gaming page for more information and support resources.

10. Privacy and Data

okta collects and processes personal data in accordance with its Privacy Policy. By registering an account, you consent to the collection and use of your personal data as described in that policy. okta uses your data to operate your account, process transactions, comply with legal obligations, and improve the platform experience.

okta does not sell your personal data to third parties. Data is shared only with service providers who assist in operating the platform, and only to the extent necessary for those purposes. For full details, please review okta's Privacy Policy.

11. Prohibited Conduct

The following activities are strictly prohibited on the okta platform:

• Registering more than one account.
• Providing false or misleading information during registration or verification.
• Using the platform for money laundering or any other illegal financial activity.
• Attempting to exploit technical errors, glitches, or vulnerabilities in the platform.
• Using automated software, bots, or scripts to interact with the platform.
• Colluding with other players to gain an unfair advantage.
• Abusing the bonus system in any way, including through coordinated betting strategies.
• Engaging in any form of match-fixing or corrupt betting activity.
• Threatening, harassing, or abusing okta staff or other players.

okta reserves the right to investigate any account suspected of prohibited conduct. Where prohibited conduct is confirmed, okta may suspend or close the account, forfeit any balance or bonuses, and report the activity to relevant authorities where required by law.

12. Account Termination

You may close your okta account at any time by contacting customer support. Any available balance at the time of closure will be returned to you via your registered payment method, subject to the completion of any outstanding verification requirements.

okta reserves the right to suspend or close any account at its discretion, including where a player has breached these Terms, where okta suspects fraudulent activity, or where required by law or regulatory obligation. In cases of account closure due to a breach of Terms, okta may withhold balances pending investigation.

13. Limitation of Liability

okta provides its platform on an "as is" basis. While okta makes every effort to ensure the platform is available and functioning correctly at all times, it cannot guarantee uninterrupted access or the absence of technical errors. okta's liability to any player is limited to the amount deposited by that player in the 12 months preceding the relevant claim.

okta is not liable for any indirect, consequential, or incidental losses arising from the use of the platform, including but not limited to loss of profits, loss of data, or loss of opportunity. Nothing in these Terms limits okta's liability for fraud, death, or personal injury caused by negligence.

14. Changes to These Terms

okta may update these Terms and Conditions at any time. When material changes are made, okta will notify registered players via email or an in-platform notification. The updated Terms will be published on this page with a revised effective date. Continued use of the okta platform after the effective date of any changes constitutes acceptance of the revised Terms.

If you do not agree with any changes to these Terms, you should stop using the okta platform and contact support to close your account. Any balance in your account at the time of closure will be returned to you in accordance with the withdrawal procedures set out in Section 5.

15. Contact Us

If you have any questions about these Terms and Conditions, or about any aspect of the okta platform, please get in touch with the support team. okta's customer support is available 24 hours a day, 7 days a week.

For responsible gaming support and self-exclusion requests, please visit the Responsible Gaming page or contact support directly. For information about how okta handles your personal data, please review the Privacy Policy.